VOIP phone systems are a great alternative to traditional landlines that can give your greater communications flexibility and save you money. A standard VOIP system can save up to 70% over traditional PBX landline phone systems. Mitel is one of the most popular VOIP systems on the market today and offers several phone plans for businesses.
Overall, Mitel phone plans start as low as $20.99 per user per month for basic calling and collaboration services. The most expensive Mitel plans start at around $40 per user per month and include dedicated operating services. You can also purchase a Mitel self-hosted system for around $700 per user. Mitel also offers VOIP-enabled phones for sale and rent.
There are a lot of factors that determine the cost of VOIP plans. So we put together this comprehensive plan on Mitel phone plan pricing. We will talk about the different Mitel plans and what they offer.
How Much Does Mitel VOIP Cost?
There are two ways that you can buy Mitel services. You can either pay for their cloud-hosted solution or you can purchase a self-hosted solution.
Mitel offers 3 major cloud-based VOIP plans: Essentials, Premier, and Elite. We will cover each plan and the associated costs. Keep in mind that these are starting prices. Your actual costs depend on your company and location.
The Essentials plan is their basic package and starts at $20.99 per user per month. The essentials package cost with
- PBX features
- Collaboration tools
- Conference capabilities
The Essentials is the bottom-level plan and is best for small businesses that have relatively few phone requirements.
The Premier plan is the next subscription tier and starts at $26 per month per user. When you buy the Premier package, you get everything the Essentials plan has along with
- Customer-relation-management (CRM) integration
- Call recording
The Elite plan is the highest basic plan Mitel offers and starts at just over $38 per user per month. When you sign up for the Elite plan, you get all the features in the Essentials and Premier plan, plus
- Dedicated operating services
The Elite plan is the highest tier plan Mitel offers. This is the ideal plan for larger businesses that need a comprehensive VOIP phone network.
The good thing about the cloud-hosted plans is that there are no installation costs. Mitel handles all of the infrastructure on their end and also handles troubleshooting.
If you do not want to buy the cloud-hosted solution and want more control over your phone system, you can also buy a self-hosted solution. When you buy a self-hosted solution from Mitel, they will install a VOIP server at your work. You will have full control over the system but you will also have to handle maintenance and troubleshooting.
The exact costs for a self-hosted solution depend on your business and the number of employees, However, based on our research, most businesses end up paying between $700 to $1,300 per extension for a self-hosted solution.
Mitel Phone Costs
Mitel has its roots as a traditional PBX company, and this shows in how they push their physical VOIP-enabled hardware. Phone costs differ depending on your company and the total number of users you have, and Mitel does not offer transparent pricing for hardware.
However, we did some research and found the average price for various phone models Mitel offers. Keep in mind that these prices are from third-party organizations. The price might be different if you buy directly from Mitel.
|Phone Model||Average Price|
|MiVoice 6900 IP Series||$110|
|MiVoice 6940 IP Phone||$260|
|MiVoice 6970 IP Conference Phone||$250|
|MiVoice 6930 IP Phone||$280|
|MiVoice 6920 IP Phone||$110|
|MiVoice 6905 IP Phone||$80|
|MiVoice 5360 IP Phone||$90|
Mitel mostly offers MiVoice phones but they also offer their cheaper Mitel-brand phones as well. As you can see, the average costs of these phones range from $70 on the low end to around $300 on the higher end.
Mitel Pricing Example
Here is an example of a hypothetical company with 20 employees that purchased the Premier plan. For 20 users at $26 per month, that comes out to $520 in monthly costs. Further, let’s assume that the company purchases 20 Mitel IP480 phones at an average cost of $70 each, which comes out to $1,400 for hardware costs.
Adding the two together comes out to just under $2,000 for a fully functional cloud-based solution from Mitel.
Installation Costs and Other Fees
The Mitel website states that the above base prices are based on an average of 50-100 users. You may also have to pay taxes, fees, and surcharges to get started.
Unfortunately, these prices are not listed on the website. To get the most accurate quote for your business’s needs, contact the Mitel sales department, and let them know your needs.
Fortunately, many of Mitel’s plans do not require installation or setup fees, as there is little to no hardware or infrastructure to install. You may only have these initial fees if you’re installing a large, complex system. You can also elect to bring your own device if the models are compatible with Mitel’s system.
While Mitel’s VoIP services do not necessarily need a physical phone to work (you can use the internet and mobile phones to connect), many businesses still need or prefer landlines in their offices. Business owners have the option to buy or rent phones from Mitel; if you buy, you’ll pay a one-time fee for the cost of the phone system, and if you rent, you’ll have a recurring cost.
Phone System Options
When you are planning to purchase a phone system for your business or office, it is crucial to consider the model phone you choose. Each has its own features that support various business needs. Check out a few of the phone products Mitel offers:
Mitel IP420 and 420G
The Mitel IP420 series is a basic business phone that is recommended for general office needs. Its high-contrast display is easy to read, and it comes with unlimited alphanumeric lookup and storage. This phone has six traditional features which include hold, transfer, speakerphone, conference, redial, and voicemail.
You can choose the IP420G model for a 10/100/1000 Ethernet switch that allows you to access Gigabit speed.
Mitel IP 480 Series
These phones are great for conferencing and assisting teams that work remotely. Its backlit display helps you access eight lines and large call history and directory. You can even add visual voicemail with this device. Choose how you want to talk with its duplex speakerphone or the integrated headphone jack.
The 485G model comes with a backlit color display to show the built-in visual voicemail. Like the 420G, this model also comes with a 10/100/1000 Ethernet switch to access Gigabit speed.
MiVoice 6900 Series
The Mitel 6900 IP Series is one of the company’s most advanced phone system options. The MiVoice 6910, 6920, 6930, 6940 each have varying levels of features and customization ability for businesses. These versatile and modern business phones are designed to improve productivity and mobility in our digital age.
These phone systems will not only give you clear audio, but you can also access many advanced features that keep you connected to the mobile world. You can use Bluetooth and mobile integration, as well as programmable keys to customize your office phones. The more advanced the model, the more keys you can customize (the 6940 model allows up to 96).
These models also offer a USB mobile phone charging port, an enhanced speakerphone, and great accessories to add on to your phone system.
Factors that Affect Mitel Pricing
- Extensions. The main thing that determines VOIP pricing is the number of users on the plan. Most services charge a monthly rate per user. The more users you have, the lower price per unit you will get.
- Hardware accessories. Most VOIP customers also buy or rent phones. Renting VOIP-enabled phones can cost as little as $40 per month, depending on the model and brand. You can buy most VOIP-enabled phones for around $100 to $130, depending on the specific model.
- Extra features. Most VOIP plans have a bundle of features such as calling and collaboration tools. You can often get extra features such as conference calling, call forwarding, voicemail, and many other features.
- Labor costs. Generally speaking, most companies will charge a one-time labor fee to set up extension lines/phones. The average labor fee is between $40 to $50 per line. Some companies may not charge a labor fee.
What Is Mitel?
Mitel is a worldwide leader in business communications and phone systems. It offers resources for small, midsize, and even enterprise businesses, boasting over 70 million users in about 100 countries around the world. With this impressive reputation, Mitel continues to offer solutions with the business owner and their team in mind.
This business phone system provider is known for being reliable and secure. The website states that their goal is to make communication and collaboration more seamless for businesses. They work daily to figure out new ways to innovate the industry and improve the lives of people who use their products.
Why Choose Mitel?
With over 45 years in the business communications industry, Mitel focuses its efforts on innovation and providing businesses with options that fit their needs. It is now one of the largest providers of cloud communication services and the first company to reach five million cloud subscribers.
Mitel’s phone systems can help simplify your communication at your business with its next-generation products and features. It’s a great option for any-sized business because it offers affordable options that do not require you to pay a lot upfront.
See below to explore the monthly operating costs and flexible plan options depending on the size of your business and its needs.
Mitel is one of the most well-known phone system companies and offers excellent hosted and self-hosted VOIP solutions for businesses of all sizes. Compared to other business phone systems, Mitel’s pricing is a bit on the higher side, but they offer a good support network and their hardware is relatively inexpensive compared to other brands.
Starting at $20.99 per user per month, Mitel offers advanced solutions for our modern age that are versatile and easy to set up on your own. From traditional conference calls to more advanced integrations, Mitel is innovating business communication, thus making them a viable option for businesses of all kinds.
Overall, Mitel is an excellent VOIP solution that offers some great features for an affordable price. We highly recommend checking out a Mitel solution if your business is looking for new VOIP phone systems.