Communication is crucial to the success of any business; without it, your team members and customers could be left in the dark. Whether you are looking to simplify the way customers and clients contact you, or improve in-house operations, a strong business phone system can help you tremendously.
Mitel is one of the leaders in cloud communications with customizable options for all business sizes and types.
Mitel offers a variety of business phone system plans, starting at $20.99 per user per month. The price you pay will vary based on the features you’d like, the model phone you choose, and how many users will be operating your devices.
Read on to learn more about the features, plans, and costs of Mitel’s VoIP phone systems.
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What Is Mitel?
Mitel is a worldwide leader in business communications and phone systems. It offers resources for small, midsize, and even enterprise businesses, boasting over 70 million users in about 100 countries around the world. With this impressive reputation, Mitel continues to offer solutions with the business owner and their team in mind.
This business phone system provider is known for being reliable and secure. The website states that their goal is to make communication and collaboration more seamless for businesses. They work daily to figure out new ways to innovate the industry and improve the lives of people who use their products.
Why Choose Mitel?
With over 45 years in the business communications industry, Mitel focuses its efforts on innovation and providing businesses with options that fit their needs. It is now one of the largest providers of cloud communication services and the first company to reach five million cloud subscribers.
Mitel’s phone systems can help simplify your communication at your business with its next-generation products and features. It’s a great option for any-sized business because it offers affordable options that do not require you to pay a lot upfront.
See below to explore the monthly operating costs and flexible plan options depending on the size of your business and its needs.
Phone System Options
When you are planning to purchase a phone system for your business or office, it is crucial to consider the model phone you choose. Each has its own features that support various business needs. Check out a few of the phone products Mitel offers:
Mitel IP420 and 420G
The Mitel IP420 series is a basic business phone that is recommended for general office needs. Its high-contrast display is easy to read, and it comes with unlimited alphanumeric lookup and storage. This phone has six traditional features which include hold, transfer, speakerphone, conference, redial, and voicemail.
You can choose the IP420G model for a 10/100/1000 Ethernet switch that allows you to access Gigabit speed.
Mitel IP 480 Series
These phones are great for conferencing and assisting teams that work remotely. Its backlit display helps you access eight lines and large call history and directory. You can even add visual voicemail with this device. Choose how you want to talk with its duplex speakerphone or the integrated headphone jack.
The 485G model comes with a backlit color display to show the built-in visual voicemail. Like the 420G, this model also comes with a 10/100/1000 Ethernet switch to access Gigabit speed.
MiVoice 6900 Series
The Mitel 6900 IP Series is one of the company’s most advanced phone system options. The MiVoice 6910, 6920, 6930, 6940 each have varying levels of features and customization ability for businesses. These versatile and modern business phones are designed to improve productivity and mobility in our digital age.
These phone systems will not only give you clear audio, but you can also access many advanced features that keep you connected to the mobile world. You can use Bluetooth and mobile integration, as well as programmable keys to customize your office phones. The more advanced the model, the more keys you can customize (the 6940 model allows up to 96).
These models also offer a USB mobile phone charging port, an enhanced speakerphone, and great accessories to add on to your phone system.
Business Phone Plans from Mitel
Depending on your business’s size and needs, your business phone system will vary. Mitel offers a variety of VoIP systems for small businesses that allow you to choose the type and amount of services you need.
Check out the monthly plan options for its cloud phone system:
Essentials
Starting at $20.99 per user per month, the Essentials plan is a great option for teams focused on collaboration. With unlimited minutes each month, this plan offers 8-party audio conferencing and video collaboration, as well as 4-party web conferencing with desktop sharing.
You can also integrate your VoIP system with G Suite and Outlook, which helps keep all your internal and external communication seamless. The Essentials plan also gives you access to business SMS services and the mobile app to manage your account.
Premier
The Premier plan starts at $26.99 per user per month, offering everything in the Essentials plan and more. This plan gives you audio and web conferencing with 25 participants and video calls with up to 50. Choose this plan to integrate your CRM like Salesforce to keep your communication connected to your sales.
Premier also includes voicemail transcription and on-demand call recording.
Elite
At a starting price of $38.49 per user per month, the Elite plan offers comprehensive business communication solutions. You get everything included in the previous plans and more—you even get the ability to include up to 100 participants in audio, video, and web conferencing.
The Elite plan also offers you advanced features like always-on call recording, archiving, and an operator for your line.
Installation Costs and Other Fees
The Mitel website states that the above base prices are based on an average of 50-100 users. You may also have to pay taxes, fees, and surcharges to get started.
Unfortunately, these prices are not listed on the website. To get the most accurate quote for your business’s needs, contact the Mitel sales department, and let them know your needs.
Fortunately, many of Mitel’s plans do not require installation or setup fees, as there is little to no hardware or infrastructure to install. You may only have these initial fees if you’re installing a large, complex system. You can also elect to bring your own device if the models are compatible with Mitel’s system.
While Mitel’s VoIP services do not necessarily need a physical phone to work (you can use the internet and mobile phones to connect), many businesses still need or prefer landlines in their offices. Business owners have the option to buy or rent phones from Mitel; if you buy, you’ll pay a one-time fee for the cost of the phone system, and if you rent, you’ll have a recurring cost.
Is the Mitel Phone System Right for Your Office?
As a trusted business phone systems provider around the world, Mitel is a great option for businesses of any size. Whether you have a small business or an enterprise, you can customize your plan based on how many people are on your team and the type of communication resources you need.
Starting at $20.99 per user per month, Mitel offers advanced solutions for our modern age that are versatile and easy to set up on your own. From traditional conference calls to more advanced integrations, Mitel is innovating business communication, thus making them a viable option for businesses of all kinds.
